About Us

Silk Hospitality is the tourism and recreation arm of Silk Road Group. We manage a variety of assets, ranging from upper-upscale hotels to local restaurants, casinos, and other leisure facilities. Each one offers bespoke accommodation and entertainment for guests, as well as significant long-term value for our investors.

Our hotels, casinos, and hospitality venues can be currently found at three key tourist destinations Tbilisi, Batumi, and Tsinandali and are operated by over 2,000 staff who are managed and supported by our central office in Tbilisi.

Silk Hospitality functions both as an owner and as owner-operator of all its venues, and we partner with the best organizations in the hospitality industry to bring our guests a truly world-class experience.

Our long term goal is to establish and develop lasting partnerships with institutional investors, property owners, and private equity funds and expand our portfolio. Our team consists of seasoned hospitality, marketing, financial, human resources, and technical professionals. We offer full management services to existing or future hospitality venues in which guest satisfaction and customer service is our top priority. It is our firm belief that our depth of experience and highly focused work ethic will translate directly into shareholder return on investment.

With tourism booming in Georgia, Silk Hospitality is well-placed to continue to deliver growth within the hotel and restaurant sector, supporting the Georgian economy through job opportunities and tourism revenue, as well as becoming a regional leader in our industry.

Our Mission and Vision

We are dedicated to providing best-in-class services to our customers within the framework of the top brands of select international chains as well as in-house developed hospitality concepts and thus achieving a premium return on investment.

We will become the leading and most respected hospitality operator in Georgia through a creative, quick, attentive approach, with adaptive and flexible decision making within the continuously changing hospitality and tourism market environment.

Our Values

values & integrity

We do what we say and we deliver on our promises. We promote integrity through our communication of expectations, consistency, and fairness in our actions, as well as giving respect to our employees and partners

community

We strive to make a difference in the communities in which we work and live. Georgia is our home, we want it to become as prosperous and great as it can possibly be

achievement

We continually strive to find better ways to not only pursue but surpass our own goals. This is a company dedicated to constant improvement

teamwork

Nothing works without harmony. We work as a team at all levels, recognizing each team member’s creativity and hard work contributes to the team’s success. We are committed to providing training, support, and growth opportunities for our team members.

excellence

We commit our best in everything we do, striving for professional excellence by exceeding expectations and distinguishing ourselves through superior performance.

innovation

We encourage innovative thinking that promotes transformative change for the employee, the venue, hotel, partner, and the company alike.

Our Team

We are a group of passionate hospitality professionals with collectively over a century of experience within the different specialties of hospitality.

Our company is KPI driven. We deploy our expertise and valuable know-how of effective usage of different hospitality management tools in order to achieve the best ROI result and the satisfaction of all – investors, employees, and guests.